IT Support Specialist
NEEDED!
Location: 100% REMOTE
7 000 - 11 000 PLN + VAT (B2B) per month
Join the team of Experts that transform businesses into data-driven organizations by providing new generation of Business Intelligence solutions including Artificial Intelligence and Machine Learning based on Microsoft Azure and Power Platform.
We are a group of dedicated technology enthusiasts, passionate about data processing, and extracting valuable information for clients that are essential for making strategic business decisions.
Elitmind’s founders are two data geeks whose professional path is dedicated to the Data. They still are actively involved in cooperation with clients.
Our experience, exceptional skills and knowledge have leveraged us to the leader position in Data Analytics – we are running multiple projects for the biggest global and Polish companies.
We are excited about using the potential of AI and Machine Learning in Business Intelligence solutions. We are experts in creating solutions based on the latest technologies of our key partner, Microsoft, in particular Azure Cloud Services.
Our goal is to become the first-choice partner for clients around the world when it comes to analytics and artificial intelligence. We know that we will not achieve this without the strong Team!
Join our Team as
IT Support Specialist
We are seeking an exceptional candidate with a minimum 2 years experience in the area of IT support. The ideal candidate should demonstrate strong analytical and problem-solving skills, with a proven track record of working with Intune and Entra ID services, knowledge of computer hardware design and basic configuration elements and network related concepts.
👉 It is essential to us for the candidate to work in hybrid system - our main office is located in Warsaw. :)
- Providing technical assistance to our employees for hardware, software and network issues
- Providing IT support to company employees
- Preparing and inventorying computer equipment
- Participating in the fulfillment of orders for hardware IT equipment
- Using Entra ID on daily basis
- Collaborating with internal project teams
- Understanding the mechanisms of IT infrastructure monitoring and analysis
- Creating and maintaining technical documentation
- Perform tasks in accordance with IT service delivery standards such as ITIL, PRINCE2, ISO 9000, ISO 27000
- Providing technical assistance to our employees for hardware, software and network issues
- Providing IT support to company employees
- Preparing and inventorying computer equipment
- Participating in the fulfillment of orders for hardware IT equipment
- Using Entra ID on daily basis
- Collaborating with internal project teams
- Understanding the mechanisms of IT infrastructure monitoring and analysis
- Creating and maintaining technical documentation
- Perform tasks in accordance with IT service delivery standards such as ITIL, PRINCE2, ISO 9000, ISO 27000
- Minimum 2 years of experience in IT Support or similar position
- Practical knowledge of Intune and Entra ID services
- Knowledge of computer hardware design and basic configuration elements
- Knowledge of issues related to the configuration and maintenance of LAN/WAN and Wi-Fi networks
- Good knowledge of configuration of Microsoft Windows system
- Must be able to communicate clearly at a technical and end-user level
- Goal- and team-oriented approach is essential to us
- Can-do and problem-solving attitude
- Effective communication skills
- English proficiency at a minimum of level B2
Nice to have:
- Microsoft Power BI
- IT certifications, especially related to Azure (e.g. Microsoft Certified: Azure Fundamentals)
- Minimum 2 years of experience in IT Support or similar position
- Practical knowledge of Intune and Entra ID services
- Knowledge of computer hardware design and basic configuration elements
- Knowledge of issues related to the configuration and maintenance of LAN/WAN and Wi-Fi networks
- Good knowledge of configuration of Microsoft Windows system
- Must be able to communicate clearly at a technical and end-user level
- Goal- and team-oriented approach is essential to us
- Can-do and problem-solving attitude
- Effective communication skills
- English proficiency at a minimum of level B2
Nice to have:
- Microsoft Power BI
- IT certifications, especially related to Azure (e.g. Microsoft Certified: Azure Fundamentals)
Ability to work remotely
Private medical care or Multisport (you choose)
Flexible working hours
Paid holidays
Unlimited access to Microsoft/Snowflake Technology
Comfortable and spacious office