Service Owner / Application Manager
NEEDED!
Location: 100% REMOTE
18 000 - 24 000 PLN + VAT (B2B) per month
Join the team of Experts that transform businesses into data-driven organizations by providing new generation of Business Intelligence solutions including Artificial Intelligence and Machine Learning based on Microsoft Azure and Power Platform.
We are a group of dedicated technology enthusiasts, passionate about data processing, and extracting valuable information for clients that are essential for making strategic business decisions.
Elitmind’s founders are two data geeks whose professional path is dedicated to the Data. They still are actively involved in cooperation with clients.
Our experience, exceptional skills and knowledge have leveraged us to the leader position in Data Analytics – we are running multiple projects for the biggest global and Polish companies.
We are excited about using the potential of AI and Machine Learning in Business Intelligence solutions. We are experts in creating solutions based on the latest technologies of our key partner, Microsoft, in particular Azure Cloud Services.
Our goal is to become the first-choice partner for clients around the world when it comes to analytics and artificial intelligence. We know that we will not achieve this without the strong Team!
Join our Team as
Service Owner / Application Manager
We are looking for a Service Owner / Application Manager to join our team!
The ideal candidate will have extensive experience in data warehousing, data integration, and business intelligence. You will lead the strategy for our BI platforms, ensuring data access compliance, optimizing Azure resource usage, and maintaining high standards of service delivery. This role requires capable of leading technical teams and collaborating effectively with stakeholders across all organizational levels.
👉 Join us and become another ElitManiac! :)
- Application maintenance (monitoring) – Ensuring that Application is providing uninterrupted service to stakeholder, Adaptor connections check, external integration check, Stakeholders interaction with querying and Reporting.
- Access management – Handling user access control based on approval from S-now tickets and ensuring to review the user access management to align with policy compliance check.
- Configuration & Review management – Ensuring to conduct half yearly review with Axonius adapter connections configuration to align with Security and document.
- Change Management – Channelizing the changes in Application configuration via S-now tickets and documenting with relevant approvals for reference.
- Performance and Reliability – Number of Devices should be closely monitored to stay within the contractual limit.
- Risk Assessments and Security Measures – The KPIs and metrics associated with Application Maintenance tracker has to go through timely checks. Any identified risks during security assessments should be mitigated via exception / system. (Compliance Check)
- Application Optimization - Identify and Optimize the Application to cover Security tools and help asset management in S-Now. Ensure that all the data connections are up and running for up to date Application information
- External Integration Support – Under & Support stakeholders request for external integration
- End to End Documentation – Ensure to have all the Documents related to Application is available for user consumption.
- Users Training – Communicate & Arrange Quarterly Trainings with all the users on Application functionality and Feature updates.
- Service Connectivity – Collaborate with internal Reporting team and vendors to manage the service performance and consolidation.
- Management – managing the internal and external team of BI specialists, planning the reporting roadmap, presenting progress to Client's Leadership, front-facing the entire Insights & Analytics service management, aligning with Business
- Application maintenance (monitoring) – Ensuring that Application is providing uninterrupted service to stakeholder, Adaptor connections check, external integration check, Stakeholders interaction with querying and Reporting.
- Access management – Handling user access control based on approval from S-now tickets and ensuring to review the user access management to align with policy compliance check.
- Configuration & Review management – Ensuring to conduct half yearly review with Axonius adapter connections configuration to align with Security and document.
- Change Management – Channelizing the changes in Application configuration via S-now tickets and documenting with relevant approvals for reference.
- Performance and Reliability – Number of Devices should be closely monitored to stay within the contractual limit.
- Risk Assessments and Security Measures – The KPIs and metrics associated with Application Maintenance tracker has to go through timely checks. Any identified risks during security assessments should be mitigated via exception / system. (Compliance Check)
- Application Optimization - Identify and Optimize the Application to cover Security tools and help asset management in S-Now. Ensure that all the data connections are up and running for up to date Application information
- External Integration Support – Under & Support stakeholders request for external integration
- End to End Documentation – Ensure to have all the Documents related to Application is available for user consumption.
- Users Training – Communicate & Arrange Quarterly Trainings with all the users on Application functionality and Feature updates.
- Service Connectivity – Collaborate with internal Reporting team and vendors to manage the service performance and consolidation.
- Management – managing the internal and external team of BI specialists, planning the reporting roadmap, presenting progress to Client's Leadership, front-facing the entire Insights & Analytics service management, aligning with Business
- Minimum 5 years of experience in a similar role, with a strong background in data warehousing and business intelligence.
- Proficiency in Azure services, Power BI, SQL, and data integration tools.
- Experience with Snowflake or similar data warehousing technologies is a plus.
- Strong understanding of data governance and compliance standards.
- Excellent English communication skills, both written and spoken.
- Proven ability to lead cross-functional teams and manage complex projects.
- Analytical mindset with a focus on optimizing data processes and systems
- Minimum 5 years of experience in a similar role, with a strong background in data warehousing and business intelligence.
- Proficiency in Azure services, Power BI, SQL, and data integration tools.
- Experience with Snowflake or similar data warehousing technologies is a plus.
- Strong understanding of data governance and compliance standards.
- Excellent English communication skills, both written and spoken.
- Proven ability to lead cross-functional teams and manage complex projects.
- Analytical mindset with a focus on optimizing data processes and systems
Ability to work remotely
Private medical care or Multisport (you choose)
Flexible working hours
Paid holidays
Unlimited access to Microsoft/Snowflake Technology
Comfortable and spacious office